Privacy Policy

Introduction

Luxury Concierge Real Estate ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to The Edit at d3 by Meraas.

By using our website and services, you consent to the data practices described in this policy.

Information We Collect

We may collect the following types of personal information:

• Full name (first name and last name)
• Email address
• Phone number and country code
• Country of residence
• Property interest preferences (number of bedrooms, purpose of buying, timeline)
• Broker information (if applicable)
• Website usage data and analytics (via cookies and tracking technologies)
• IP address, browser type, and device information

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and register your interest in properties
• To communicate with you regarding property updates, promotions, and relevant offers
• To improve our website, services, and customer experience
• To comply with legal obligations and regulatory requirements
• To analyze website traffic and user behavior for optimization
• To prevent fraud and ensure the security of our services

Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Meraas and Dubai Holding (the developers of The Edit at d3) for lead processing
• Authorized brokers and real estate agents as part of the sales process
• Service providers who assist us in operating our website and conducting business
• Legal authorities when required by law or to protect our rights

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential cookies required for website functionality
• Analytics cookies (Google Analytics) to understand user behavior
• Marketing cookies (Google Ads, Google Tag Manager) for advertising purposes

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access your personal information
• The right to correct inaccurate or incomplete data
• The right to request deletion of your personal data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at info@luxuryowns.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@luxuryowns.com
• Phone: +971 54 336 6056
• Address: Office A1505, The Opus By Omniyat, Business Bay, Dubai UAE