1. Introduction
Luxury Concierge Real Estate Broker LLC ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
2. Information We Collect
Personal Information
We may collect the following personal information when you interact with us:
- Full name
- Email address
- Phone number
- Mailing address
- Property preferences and requirements
- Financial information relevant to property transactions
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent on our website
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our real estate brokerage services
- To respond to your inquiries and communicate with you
- To send property listings, market updates, and promotional materials
- To process transactions and manage client relationships
- To comply with legal obligations and regulatory requirements in the UAE
- To analyze website usage and improve user experience
4. Information Sharing
We may share your personal information with:
- Property developers and sellers as necessary to facilitate transactions
- Government authorities and regulatory bodies as required by UAE law
- Third-party service providers who assist in our operations
- Professional advisors including lawyers and accountants
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Cookies
Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly without them.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent for data processing
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable UAE laws and regulations.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
